Interviewed by Courtney Madson
Where do you currently work and what’s your current role?
Regional Senior Vice President of Comcast’s Big South Region
Where are you currently located?
Peachtree Corners, Georgia
To help our readers get to know you better, can you share 3 interesting things that they wouldn’t know about you?
- For several years, I have supported Special Olympics of Georgia, a cause that is very important to me and our communities.
- I am a big fan of the New England Patriots and also root for our home team, the Atlanta Falcons. While attending the recent Super Bowl where the Patriots won in dramatic fashion, I didn’t lose hope and never left my seat.
- Every morning, I ride a Peloton for an hour or so joining live rides from New York City or something on demand. It’s a great indoor cycle that is connected to our high-speed service so it combines two of my passions in one!
Briefly, describe your career journey within the communications and media field?
I have worked in the telecom industry for over 32 years. During this time, I’ve held numerous operations and marketing positions at Comcast and our predecessor companies, including AT&T Broadband, MediaOne, and Continental Cablevision. My career began in Massachusetts in 1985, and the amount of change I have witnessed in our industry – particularly in recent years – has been staggering. I’m blown away with our innovation and I don’t think that we will ever stop.
After working in the media and communications industry for 30 years, what do you feel are necessary qualities to excel as a leader?
I believe that leadership means knowing when to lead, and when to let your leaders take charge. During times of crisis, you learn what your leaders are made of – and I’m very proud of my current team for how they handle very difficult and fluid situations, such as the recent impact from Hurricane Irma. As leaders, we must always be decisive and thoughtful – and understand the broader impact our decisions will ultimately have on our employees and the business.
What is the best piece of career advice you’ve been given?
If you are offered a challenging assignment, take advantage of it. Someone believes in you.
What career advice would you give to an emerging leader?
Don’t just stay in your lane – get involved, and learn how to expand your role. Just because you were hired for a certain position doesn’t mean you can’t find other ways to learn and contribute to your company. Be willing and ready to take on new roles.
When do you think you have your best ideas or when are you most inspired?
I honestly think better in a group setting and my team always helps me to sort out the pros and cons of any ideas. So, any inspired ideas typically come as a result of story-telling and the team looking to find the best solution.
What do you think is the biggest mistake that holds people back in their career?
I think when we settle into our jobs and stop learning, we become less valuable to our employers. We must always continue to evolve, and sometimes this means we look for training and educational opportunities inside and outside of the company. I always encourage my team to seek out avenues for personal and professional growth.
You’ve graciously covered the membership fees for WICT for your employees at Comcast. How have you seen these programs impact your company culture and community?
WICT historically has been a great part of professional development for our teammates. WICT offers a platform for employees to take on leadership roles, helping to shape them for the challenges of tomorrow. Many of the greatest leaders at Comcast have benefitted from WICT over the years. In fact, I’ve spoken to employees who have not only grown professionally but have also formed long-lasting relationships with colleagues as well.
This year’s WICT theme is “Be Fearless.” How do you think “Being Fearless” has helped you in your career?
Being fearless is having the confidence to trust your instincts, experience, and supporters enough to face each day without hesitation. Taking charge becomes second nature when you build a strong foundation. When we evolve our skills, we don’t just grow personally and on the job – but we’re also benefitting the business as well, and in turn, we become more valuable to our employers. I would not be fortunate enough to lead the Big South today if I had not followed this advice throughout my career.